Anna University 2013 Regulation - IT6011 Knowledge Management - Syllabus - Download

UNIT I INTRODUCTION 9

An Introduction to Knowledge Management - The foundations of knowledge management- including cultural issues-
technology applications organizational concepts and processes- management aspects- and decision support systems. 
The Evolution of Knowledge management: From Information Management to Knowledge Management - Key Challenges Facing the Evolution of Knowledge Management - Ethics for Knowledge Management.

UNIT II CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING 8

Organization and Knowledge Management - Building the Learning Organization. Knowledge Markets: Cooperation 
among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

UNIT III KNOWLEDGE MANAGEMENT-THE TOOLS 10

Telecommunications and Networks in Knowledge Management - Internet Search Engines and Knowledge Management -
Information Technology in Support of Knowledge Management - Knowledge Management and Vocabulary Control -
Information Mapping in Information Retrieval - Information Coding in the Internet Environment - Repackaging 
Information.

UNIT IV KNOWLEDGEMANAGEMENT-APPLICATION 9

Components of a Knowledge Strategy - Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).

UNIT V FUTURE TRENDS AND CASE STUDIES 9

Advanced topics and case studies in knowledge management - Development of a knowledge management map/plan 
that is integrated with an organization's strategic and business plan - A case study on Corporate Memories for 
supporting various aspects in the process life -cycles of an organization.

Anna University 2013 Regulation - IT6011 Knowledge Management - Syllabus - Download